SHIPPING & REFUND POLICY
SHIPPING POLICY
Shipping is carried out by USPS.
Order processing usually takes place within 24 hours.
All orders are generally dispatched the same or the next business day.
Orders placed on weekends or US national holidays will be shipped within the next two business days.
In case of having vast amount of orders shipments may be delayed for a few days. In the event of experiencing considerable delays, you will be notified about it via e-mail or telephone call.
Shipping rates and delivery estimates
Shipping rates for your order are calculated considering the country of delivery, the discounts and the total sum of your order. The shipping charges for delivery will be displayed to you immediately upon checkout.
We offer FREE shipping on orders above $20 within the US.
Shipment confirmation and tracking
Damages
International shipment policy
Customs, duties and taxes
REFUND POLICY
Cancellation
30-Day money back guarantee
Return conditions
- The product must be in its original packaging and conditions.
- Return shall be organized within 30 days following the delivery.
- RMA number must be clearly marked.
We may offer a partial refund in case the product is damaged or has missing parts.
Exchange of products
We take the responsibility to replace defective or damaged products within 30 days. If you encounter such problems, please contact us at nvherbalicious@gmail.com.
Shipping
To organize the return, please send the product to 2875 E Patrick Ln, STA, Las Vegas, NV, 89120, USA.
Please note, that shipping costs are not refundable.